Pluto TV is a free streaming service that is available in the Roku Channel Store. You can stream movies and live TV channels on Pluto TV without signing up with any cable TV provider. But some users complain that their Pluto TV app is not working and showing other problems on Roku devices. This might be disturbing for many users while streaming movies. But this error can be easily dealt with by following some troubleshooting steps on your Roku device.

Reason for Pluto TV not Working on Roku

The main reason for Pluto TV not working on Roku devices cannot be determined easily. It might be with the outdated version, a glitch in the software, or other problems. Other than the Pluto TV not working, users experience some other problems, like,

  • Pluto TV freezes
  • Pluto TV not loading
  • Black Screen

The not working and above-mentioned problems of Pluto TV can be solved by performing easy troubleshooting steps on your Roku device.

How to Fix Pluto TV not working on Roku

Some of the troubleshooting steps are,

Check for Compatibility

The first thing you need to check is whether the Pluto TV app is compatible with your Roku device. If compatibility is the problem, then you might experience many problems with the app on your Roku device.

Pluto TV-supported Roku devices are,

  • Roku DVP (N1000)
  • Roku SD (N 1050)
  • The Roku (N1100)
  • Roku HD-XR (N1101)
  • Roku XD (2000C)
  • the Roku XD (2050X)
  • Roku XDS (2100X)

Check for Server Down

The next possibility for Pluto TV not working could be the server issue. If the Pluto TV server is down, then you can experience the not working error on your Roku device. In case the server is down, then you need to wait until the server issue is cleared. To learn more about server updates, you can visit the social media page of Pluto TV or use a third-party website like Downdetector.

Check Internet connection

The next thing you need to check is for an internet connection. Check whether there are any connectivity issues on your Roku device.

1. Go to the Home screen of the Roku device.

2. Select the Settings option and click on Network.

3. Now, choose the Check connection option.

Check the Network connection on Roku

If there is a connectivity issue on your Roku device, you can try disconnecting and connecting to the WiFi again to fix the Pluto TV not working error. Or you can also try a different WiFi network.

Power Cycle WiFi Router

Sometimes the WiFi router might be providing low bandwidth to your Roku device to receive signals from the app. To this, a simple power cycle might fix the issue.

1. Pull out the Power Cable of your WiFi router from the power cycle.

2. Now, let the router idle for 3 to 5 minutes.

3. After the idle interval, plug in the cable to the router and power socket.

4. Wait for another 1 minute before connecting the internet to Roku.

5. Now connect your Roku to WiFi and check whether the fix has solved the Pluto TV not working error.

Restart your Roku Device

A simple temporary glitch might act as a hindrance to the function of the app or the device for proper functioning. In this case, restarting your Roku device will help you fix the problem.

1. Press the Home button on the Roku device.

2. Now, choose the Settings option on the screen.

3. Next, click on the System option on the left.

4. Finally, click on System Restart >> Restart option on the screen.

Restart Roku to fix the Pluto TV not working on Roku issue

After restarting your device, open the Pluto TV app and check whether the fix has solved the error.

Update the Pluto TV App

If you keep on using your Pluto TV in an outdated version, then the not working or other problems might occur unexpectedly. So update your Pluto TV on your Roku device.

1. Press the Home button to visit the Roku home screen.

2. Now, choose the Channels option on the home screen.

3. From the lists of installed channels, navigate and highlight Pluto TV.

4. Now press the * button on your Roku remote.

5. Select the Check for updates option from the pop-up menu.

Click on Check for Updates option to update Pluto TV on Roku to fix not working error

6. Now, your Pluto TV app will update to the latest available firmware.

Update the Roku Firmware

Like the Pluto TV app, you need to keep on updating your Roku device to the latest version. If your auto-update feature is not working, then try updating your Roku device manually.

1. Head to the Home screen and select the Settings option.

2. Choose the Systems option on the screen.

3. Then, select the System Update option on the left.

4: Now, click on Check now option to check for the latest Roku update.

Update Roku device to fix the Pluto TV not working error

Now, Roku will get updated to the available new firmware.

Clear Roku Apps Cache

Cache files are stored on the app and on devices for quick access. If the stored cache files are corrupted, then unexpected errors might occur at any time. This might be one of the reasons for your Pluto TV not working on your Roku device. So to fix the error, you can clear the cache files on Roku.

1. Press the Home button on your Roku TV five times.

2. Then, tap on the Up button once.

3. Next, press the Rewind button twice.

4. Finally, press the Fast Forward button on your Roku remote twice.

By following the remote combinations, your Roku device will clear the cache files, as well as perform a restart on your Roku.

Uninstall and Reinstall Pluto TV

If your Pluto TV app is corrupted on a Roku device, then uninstalling and reinstalling is the viable solution to fix the app not working error.

1. On the Roku home screen, select Channels and highlight Pluto TV.

2. Press the * button on the Roku remote to open the sub-menu of the app.

3. Now, select the Remove channel option from the pop-up menu of Pluto TV.

Choose Remove channel option

4. After uninstalling, go to the Home screen and click on the Streaming channels option.

5. Choose the Search channels option and type Pluto TV and search for the app.

6. Now, select the app from the results and click on Add channel option on the right.

Click on Add channel to install Pluto TV on Roku

After installing, log in with your account and check whether Pluto TV is working or not.

Re-login the Pluto TV Account

Whenever you face a not working problem or other problems, a simple log out and login can solve the issue.

1. Open the Pluto TV app on your Roku device.

2. Now select the Profile icon and choose the logout or Sign out option on the screen.

3. Now, close the app after logging out.

4. Again, open the app, and enter your login credentials to log in to the Pluto TV app.

5. After signing in, open the app and check whether the fix has worked or not.

Contact Pluto TV Tech Support

If you have tried all the above-mentioned options and still face issues, you can contact Pluto TV’s official support page and submit a bug report. Contacting the experts will make your way so much easier. Email them about the problem you face and try to explain all the problems clearly so that they can take over the issue easily.

Apart from these fixes, you can also reset the Roku device to the factory settings. It will restore the device to its original settings. Therefore, you can install the Pluto TV app and start streaming the content. If these fixes don’t solve your problem, you can mention them in the comments section below.