Roku TV is one of the most affordable streaming devices available out there. It provides 4K quality video services, and many apps are available in it. To handle all those apps, it needs to regularly update its software. But while updating its software Roku nowadays comes up with error code 003. Which basically translates to a device unable to translate. A bad Internet connection can sometimes be the cause, but more often than not, people have reported that they are getting this issue even when their Internet connection is fine.

There could be two possibilities. It’s possible that the server is down or that Roku is unable to connect to the Internet. We will try various types of troubleshooting Roku error code 003 in this article.

Roku error code 003

Ways to Troubleshoot Roku Error Code 003

The following are some of the working methods that can be used to fix the Roku Error Code 003.

Checking whether servers are down

The first and foremost thing that should be done is to check whether the servers are down. Before we proceed to alter your network settings, it’s a good idea to see if Roku’s backend servers are having problems. Nothing you can do will get you connected if the servers are unavailable or undergoing maintenance. When Roku servers aren’t working or are down, you’ll get error code 003. You can use downdetector or by accessing Roku’s official page to check this. You may check the current status of Roku servers right here. Check to see if the Roku servers are up and running. You may encounter error code 003 if the Roku servers are unavailable. You may also observe whether or not other Roku users are having problems.

If this is the case, you won’t be able to do anything about it. You’ll have to wait for Roku’s servers to repair this. You’ll be able to download and install the latest version of Roku’s firmware without trouble once Roku’s issue is rectified.

Restarting Roku to Fix Error Code 003

If the servers are not down, you can try on this method.

Restarting your Roku device will sometimes help you re-establish your internet connection. You’ll be able to upgrade your Roku device without any problems after that. Follow the steps below to restart your Roku.

[1] On your Roku remote, press the Home button and select the Settings option.
[2] Select System by scrolling down. Next, scroll down and select System Restart once more.

Restarting Roku to fix error code 003

[3] Select the Restart option.

The system will restart, causing it to become a soft reset, thus helping to delete any bug causing the 003 error code.

Checking internet connectivity

If you don’t have a good internet connection while updating your Roku device, you’ll get error code 003. Visit to see if your internet connection is up to par. You may also check your internet connection on your phone or computer. Check if the Wi-Fi is operating properly using a browser or an app such as YouTube. Ascertain that your Roku TV is linked to the appropriate Wi-Fi network. Move your router closer to your Roku device to boost your internet connection. This will strengthen the internet connection and may aid in the resolution of the Roku update problem 003. Also, make sure Roku and your router aren’t in any way interfering.

Using an ethernet network is better for Roku or any other streaming service than a wireless network. It’s quite simple to set up the connection; all you have to do is take an ethernet cable and plug one end into your Router and the other end into the device you’re streaming on.

Switching to ethernet cable to resolve Roku error code 003

Now try updating Roku again; hopefully, this time, it will work.

Switching Network Security Protocol

As previously stated, Roku is not a fan of AES methods used in network security. There have been a few instances where Roku has refused to update/connect due to the network’s protocol. We can change the protocol to see if it solves the problem. Be careful because you are updating the security settings on your network at your own risk.

[1] Open your router’s settings and look for the IP address in the IP address field. This address is usually located on the router’s back panel or in its manuals. It’s something along the lines of

[2] Navigate to Wireless or Security in settings and make sure the security mode is not set to AES in any way. WPAK2-PSK is one option (TKIP).

Switching Network Security Protocol to remove Roku error code 003

[3] After you’ve changed the security mechanism, try connecting to the network with your Roku using the new settings. Check to see whether the problem has been resolved.

Updating your Roku

As this error is basically caused due to not being able to complete the update. It is a very good idea to just try updating the firmware again. To update your Roku TV, follow these instructions step by step:

[1] Press the “Home” button on your Roku remote. Select System from the left pane under Settings.

Updating your Roku TV

[2] Select the System Update option and choose Check Now.

Updating your Roku TV 2

[3] If an update is found, select the Update Now button. During or after the update, the television may automatically reboot.

Updating you Roku TV

Remember not to unplug or switch off your smart TV while it is updating. After that, see if the issue still occurs.

Related: How to fix the Roku Error Code 020

Allowing Roku TV through Firewall to Fix Error Code 003

If you’re having trouble with Roku on a Windows device, try allowing it over the Firewall to see if the problem goes away. You can do so by following the procedures outlined below.

[1] By pressing Win + I, you can access the Settings menu. Select Update & Security from the drop-down menu. Then, open the Windows Security option from the Update & Security section.
[2] Go to Firewall & Network Protection > Firewall & Network Protection. Allow an application to pass across the firewall.
[3] Now, click on the Change Settings option to allow Roku to connect to your current network. Restart your computer to determine whether the problem still exists.

Power cycle

If you’re experiencing error code 003 as a result of a brief glitch, power cycling your device can help you resolve the issue. Follow the procedures below to complete the power cycle:

Users of the Roku streaming device

[1] Turn the Roku TV off. Remove it from the outlet.
[2] Allow 5-10 minutes for the process to complete. Now, turn on the Roku TV by plugging it in.
[3] Try upgrading your Roku TV again to see if the problem has been repaired.

Using the Roku remote, turn off your Roku stick.
[1] Unplug the Roku adapter and remove the Roku stick from the television.
[2] Allow 10-15 minutes to pass. Connect the Roku stick to the television, plug in the adapter, and turn it on.

Resetting your Roku device to Fix Roku Error Code 003

If not even one of the above mentioned methods work then it is better to try resetting your Roku device itself.

If you’re still having trouble updating your Roku stick or Roku TV, try resetting it to the factory default settings. After that, you’ll be able to upgrade Roku without having to deal with Error 003.

[1] Press the Home button on your Roku TV Remote.

Resetting you Roku device to fix Roku error code 003

[2] Go to the Settings menu. Next, select the System option.

Resetting you Roku device to fix Roku error code 003

[3] Go to the Advanced System Settings > Factory Reset.

Resetting you Roku device to fix Roku error code 003

[4] Choose the Start factory reset option and reset your entire Roku TV.

Resetting you Roku device to fix Roku error code 003

You’ll be able to use your Roku stick or Roku TV without error code 003 after a factory reset.

These are all the troubleshooting methods that can help you fix the error 003 from your Roku TV. However, if the error still persists, you can try contacting your local ISP or contacting Roku TV tech support.


1. What is error code 009 on Roku?

When connecting a Roku to a wired or wireless network, Error 009 may display. A problem with the internet service provider, modem or router, a corruption of user or DNS data, or hardware issues like a damaged cable or a blocked Wi-Fi signal are all common causes.

2. Is it easy to fix the Roku Error Code 003?

Yes, you can fix the Roku Error Code 003 easily.