Roku and other streaming devices are connected to the TV via an HDMI port. Therefore, it can simultaneously transmit digital video and audio from a source. However, glitches are very common on any device. Similarly, the ports on the Roku device can face issues or receive no signal, including HDMI. So, try the basic troubleshooting steps and methods to fix the issue.
Methods to Fix No signal on HDMI
Here are some of the dependable troubleshooting methods that you can try out. It helps us identify the problem and prevent them from happening again.
- Re-plug the HDMI cables
- Wipeout dust from the ports
- Soft Reset the Roku TV
- Restart the Roku device
- Select the Correct HDMI port
- Replace the HDMI cable
- Update the Roku
- Customer support
Re-Plug the HDMI cables
Roku HDMI cables may not be receiving a signal at times. So to handle this instance, we can unplug the HDMI cables. Then, wait a few minutes and re-plug it into the same port. Once the process gets over, check whether the port is getting the signal. If the issue is still on Roku, move on to the next method.
Cleaning the HDMI Port
Sometimes the port may be filled with dust particles that do not allow the signal to the Roku device. In this case, remove the HDMI cable and wipe the dust from the ports; later, try reconnecting the cable to the HDMI ports. Finally, turn on your system and check for the signal; this process can solve the issue on your Roku device.
Soft Reset Roku TV
Resetting the Roku device can also fix the issue that occurs on the HDMI. Follow the steps below,
1. Before starting the process, ensure the Roku TV is turned off.
2. Unplug the power cable from the wall socket.
3. Then, wait for 30 seconds.
4. After 30 seconds, plug the removed power cable into the socket.
5. Make sure you plug the right cable into the appropriate port.
Now, turn on your Roku TV and check that the issue has been fixed.
Restart the Roku Device
If the issue still occurs on your Roku HDMI port, restart the Roku device, which may fix the issue.
1. Press the Home button on your Roku remote.
2. Scroll and select the Settings option.
3. Move to the System from the menu.
4. Click on the System restart.
5. After this process, your system gets restarted, and fix the issue.
Select the Appropriate HDMI Port
Connecting to the wrong HDMI port will also cause this kind of issue. When connecting the cable to the HDMI port, make sure the connection is made correctly. If you find the connection is wrong, unplug it and reconnect it to the correct one. After this, check whether the signal is available in the HDMI port.
Replace the HDMI Cable
HDMI cables are useful for connecting devices; some cables may not be good, lose connection, or do not have enough grip to fix. Now, you must replace the HDMI cable with the new one or ensure you are using the cable you received while buying the Roku TV. If the cable differs, replace it with the original brand. This may fix the issue that takes place.
Update Roku Firmware
Updating the Roku device can fix the issue that occurs while using HDMI.
1. Move to the Home page and select the Settings option.
2. Then, click on the System from the following.
3. Choose the System Update and then press the Check now option.
4. If you find any updates available there, select Update now.
5. Wait till the update gets over.
Once the process gets over, check whether the issue has been solved.
After trying all these methods, if the Roku HDMI does not have the signal, you have to contact customer service for Roku TV. They will guide you and sort out the problem that takes place. In addition, they will help you fix the issue or replace the Roku device if the warranty exists.
There are four 60Hz HDMI 2.0 ports with HDCP 2.2 support for copy-protected 4K UHD content available on Roku.
This HDMI has three categories, category 1 (Standard), category 2 (high-speed and premium high speed), and category 3 (Ultra high speed). So, you can choose the port based on your requirement and the device’s compatibility.