Spectrum TV is one of the best Roku channels. With so much live TV and On Demand content without any additional charges, it is widely loved. And with so many Roku users using this channel, if the Spectrum app does not work, it will affect the Roku experience for many. Also, many Spectrum TV app users complain about not working on Roku, so we have come up with some methods to solve it. In this article, we are going to go through some of the troubleshooting methods. By completing this, we are pretty confident your Spectrum TV channel just might work.
Working Methods to Fix the Spectrum TV App Not Working Issue on Roku
In the following section, you can discover some of the working troubleshooting methods to fix the Spectrum TV on Roku not working issue.
Basic Troubleshooting Methods
Sometimes just the basic troubleshooting methods do the trick of fixing the issues on the channel you added to your Roku TV. So, the following are some of the basic troubleshooting methods that will help you fix the issues on the Spectrum TV app.
Checking for Server Outage
As mentioned in the heading, we will try some simple methods, and the first one is checking the servers. There are often times when because of a simple power outage, your Spectrum TV app might not be working. For scenarios like this, it is best advised to check whether the servers are down. To do that, you can go to third-party websites like Downdetector to check the server outages.
The next simple thing for you to try will be to restart the channel. Follow the steps below to do that.
 With the Spectrum TV channel launched on your Roku device-connected TV, press the Back button on your Roku remote.
 Select the Exit button if prompted. After that, press the Home option from the left pane on the Roku home screen.
 Then, press the Right Arrow button on your remote and choose the Spectrum TV app and launch it.
Finally, check to see if the Spectrum TV app is working or not.
The best thing is to do a quick power cycle. Doing this is very effective because when you do that, the system does a soft reset. This will result in the deletion of some corrupt cache that might have been affecting the channel to load.
 In the first step, turn off your Roku device-connected TV and Router. Then, disconnect the power cord from these devices.
 After that, hold on for 15-10 mins.
 Next, connect the Power cord to these devices and turn it on.
 Now, launch the Spectrum TV channel and see if the fix has worked for you or not.
Some Common Errors to Fix on the Spectrum TV App
Below are some of the common errors and the troubleshooting methods to fix the issue on Spectrum TV.
Filling Incorrect Username or Password
 Try Signing in using your complete username. For example, [email protected].
 The password is usually case-sensitive. So to change them for any reason, you will have to select from the three tabs above the virtual keyboard.
Spectrum TV Display Issues
There are many times when the cause of the issue is the display on the Spectrum TV app is not working.
 You have to make sure that your TV is set into the correct input source. (For example, HDMI 1 or HDMI 2)
 You will have to make make sure your Roku Device, TV, and your Router have a stable power supply. Also, confirm that you have a proper internet connection.
 Try disconnecting and reconnecting the HDMI cable.
Low Picture Quality
Low picture quality might occur because of slow internet. So, follow the steps below to fix the issue.
 Click the home button on your Roku remote and navigate to Settings on the left pane.
 In the list of options, select Network. And choose from Wireless or Wired.
 Now, select the Update Connection option to check its status.
Low Sound Quality or No Sound At All
For this issue, we suggest you do two things. They are:
 You must try checking the volume level on your TV. Even you can adjust the volume on Roku.
 Try removing the HDMI cable and plugging it back in.
Roku OS Troubleshooting Methods
Now, there can sometimes be when the reason can be because of some fault in Roku OS. To fix that, we will have to first complete some troubleshooting like system update and system restart, and more.
The first method that could help you fix the issues on the Spectrum TV app is the
 On your Roku home screen, select the Settings on the left pane.
 From the list of options, select the System option. Next, scroll down and select System Restart.
 Finally. Select the Restart option.
Once you click on the Restart option, the system restart process will begin. As the process begins, the system will turn off automatically and turn on again. Once you see the Roku screensaver, it will mean that the system restart has been completed.
Roku System Update
If you update your Roku device, all the errors on your device will be cleared. So, follow the steps below to clear all the errors by updating your device.
 Press the Home button on your Roku remote and select the Settings from the left pane. Next, choose the System option.
 From the System section, choose the System Update option. Then, hit the Check Now option.
 Now, in the pop-up window, select the Update Now option.
After that, the Spectrum TV app will automatically download the update and install them. Once all these steps are completed, launch the Spectrum TV channel and see if the fix has worked for you or not.
Reinstalling the Spectrum TV
If the Spectrum TV channel is still not working, delete the channel on Roku. After that, re-add the Spectrum TV channel to fix the issues on the Spectrum TV channel.
 Press the Home button on your Roku remote. Now, choose the Spectrum app from the Apps grid.
 Once you do that, select the Spectrum TV app and select the Asterisk (*) button on your Roku remote. Now, select the Remove Channel options.
 Once again, confirm the selection by selecting the Remove option.
Once you do that, the Spectrum TV app will be removed. Now all you have to do is reinstall the Spectrum TV app.
 Go back to the home screen and select Streaming Channels.
 Now, select the Search channels option. Next, use the on-screen keys to enter Spectrum TV and search for it.
 From the search result, select the Spectrum TV channel.
 Now, you will be redirected to the Spectrum TV channel description page. From there, select the Add channel button.
Once you complete all these steps, you will see that the app is installed and ready to use on your Homescreen grid of Channels.
Contacting Support to fix Spectrum app not working on Roku
With all the above-mentioned steps, the app usually starts working, but if it still doesn’t, then we have two different troubleshooting methods. They are either Contacting your local ISP, or else you can Factory Reset your Roku device. Usually, we don’t suggest it. As we have, it will wipe out all your data. But you can actually do that, and it might fix the Spectrum TV app not working issue on Roku.
There is no exact reason for the issue. However, the Spectrum TV not working issue is related to the problems on your Roku device-connected TV or the Spectrum TV app.
Yes, you can easily fix the Spectrum TV app not working issue on Roku.