YouTube TV is a streaming service of Google that streams around 70+ channels in its premium subscription. With the Unlimited DVR space feature of the service, you can record and save your shows to watch later. But some users complain that YouTube TV performs poorly on Roku and other devices. This could spoil your TV streaming experience, which has to be addressed immediately. So to fix this YouTube TV not working error, you can perform some of the troubleshooting steps on Roku.
Reasons for YouTube TV Not Working on Roku
The not working issue may happen because of the low bandwidth, corrupted app, temporary glitch, etc. Like the not working error, users experienced some other errors, like,
- Can’t Log in to YouTube TV
- Black Screen of frozen screen error
- YouTube TV not loading
- App fails to launch
- App crashing
These are some errors associated with the YouTube TV app. On the bright side, you can fix these errors by following troubleshooting tricks on Roku and on the YouTube TV app whenever the error commences.
How to Fix YouTube TV not Working on Roku
Some of the Troubleshooting steps to follow on your Roku are,
- Check for Server Down
- Restart your Roku device
- Check Internet connection
- Power cycle WiFi router
- Update your Roku Device
- Update the YouTube TV app on Roku
- Clear YouTube TV cache
- Reinstall YouTube TV on Roku
- Check Device Limit on YouTube TV
- Log out Login Youtube TV account
Check for Server Down
If your YouTube TV is not loading or even working, you should first check whether the servers are down. Sometimes a server issue might stop every function of your app. If this is the problem, then you must wait until the server issue resolves. To know about any server-down updates, you can check out the social media page of YouTube TV. Or you can use the Downdetector website to check for server issues.
Restart your Roku Device
One of the most effective and easiest ways to fix any issue regarding apps is by doing a simple restart on the Roku device. So try restarting your Roku device first to fix this error.
1: Turn on Roku and select the Settings option on the screen.
2: Under Settings, click on the System option.
3: Next, choose the System Restart option.
4: Finally, click the Restart option on the right,
This will restart your Roku device without turning off the switch.
As an alternative to restarting the Roku device, you can perform a Power Cycle.
1: Turn off your Roku and pull off the power cable from the power socket.
2: Let the device idle for 3-5 minutes.
3: Then plug in the cables and turn them back on to restart your Roku device.
Check Internet Connection
One major issue that triggers YouTube TV to stop working is the low internet bandwidth. YouTube TV requires 3MBPS to 13 MBPS to stream HD and SD clarity on the service. If the network bandwidth is the problem, then you can experience this error. So try taking a speed test on a chrome browser and check whether your WiFi router provides the required bandwidth for the service.
Power Cycle WiFi router
If the internet lag is the real problem, then power cycling the Wifi router is a viable fix.
1: Turn off your WiFi router using the Power button or pull the power cable from the socket.
2: Now, let the router idle for 3-5 minutes.
3: Plug in the cables and turn on the router.
4: Wait another 1 minute before connecting the device to the router.
5: Connect your router to the device and open the YouTube TV app. Check whether it’s working or not.
Update your Roku Device
Every streaming device and service needs to be updated on a regular basis to run efficiently without any errors. If your Roku is running on an outdated version, then your YouTube TV app might not perform well. So, you need to update your Roku device first.
1: On the home screen, select the Settings option.
2: Next, click on the System option.
3: Under the System section, choose the System software option.
4: Then click Check now option and select the Update now option if updates are available.
This will update your Roku firmware and might help fix the YouTube TV not working error.
Update YouTube TV on Roku
Like the Roku Update, you need to update your YouTube TV app for seamless performance.
1: Navigate and select the YouTube TV app in the Channels section.
2: Now press the * (Asterisk) button on the remote to open the sub-menu of the app.
3: On the pop-up, select the Check for updates option.
4: Now, your YouTube TV app will get updated to the available new update.
Clear YouTube TV Cache
Sometimes cache files stored on the YouTube TV app might be a hindrance to the functioning of the app. In that case, clearing the app cache might eliminate the YouTube TV not working error.
1: Turn on and visit the Roku home screen.
2: Now, press the Home button 5 times on the remote.
3: Next, select the Up button once.
3: Press the Rewind button 2 times.
4: Finally, click on the Fast forward button 2 times.
By following this series of remote commands, you can clear your Roku device cache and perform a restart on the Roku device.
Reinstall YouTube TV on Roku
If the problem is with the corrupted app, then uninstalling and reinstalling the app might solve the problem.
1: On the home screen of the app, navigate to the YouTube TV app.
2: Now press the *(Asterisk) button on the Roku remote.
3: From the list of menus on the pop-up, select the Remove channel option.
4: This will uninstall the YouTube TV app.
5: Next, go to the Home screen and select Streaming Channels >> Search Channels >> Type YouTube TV >> Add channel.
After reinstalling the app, try opening the YouTube TV app and see whether the fix is working or not.
Check Device Limit on YouTube TV
The next common thing to check out is whether your YouTube TV is shared with others. YouTube TV can stream limited accounts simultaneously (3 devices). The app will not work for you if the count exceeds. In that case, you need to reduce the simultaneous streaming of the account.
Log out YouTube TV Account
Another way to clear out the YouTube TV not working is by signing out and signing in back to the account.
1: Open the app and select the Profile avatar option on the screen.
2: From the drop-down menu, click on the Sign out button.
3: Next, perform a system Restart on Roku for effective results.
4: Now, launch the YouTube TV app and sign in with your account credentials on the app.
Factory Reset Roku
If all the above methods fail to fix the not working problem, then you need to perform a factory reset on your Roku device.
1: Select Settings from the Roku Home screen.
2: Under Settings, select System >> Advanced system settings.
3: Now click on the Factory reset option and enter the passcode if prompted. (You can enter your unique password or renter the passcode displayed on your screen.)
Other than the above-mentioned steps, try out this alternative fix that may come in handy.
- Agree to the 2021 terms of agreement of Google.
- Try using another app to find out whether the problem is with the app or Roku
- Lower Video resolution
- Contact Tech support of Roku or YouTube TV.
Now, you can able to stream the live TV channels of YouTube TV on the Roku device without any issues. If the internet connection, software update, and login credentials are perfect, you will never end up in not working or loading issues. Suppose none of the above-mentioned fixes works for your app, then you can mention them in the comments below. We will get back to you with a possible solution.