Roku TVs are loved for their clutter-free and seamless user experience. This has become a major selling point. However, the user experience might often get affected for some reason. And on of the reason is that the Roku TV apps you have installed might be crashing, not opening, not loading, and have stopped working for some reason. This issue is raised more often in the Roku community. So, we have come up with this article to describe to you the fixes for the Roku TV apps not working issue.

Roku TV Apps Not Working- 7 Easy Troubleshooting Methods

The following are the troubleshooting methods that will help you fix the Roku TV apps not working issue.

Channel Update

The first method we will try is updating your channel, as this might help fix bugs. Bugs can often lead to application crashes and buffering. To update your channel follow the steps mentioned below.

[1] With the help of your Roku remote, go to the home screen by pressing the Home button. Next, press the Right Arrow button on your remote.

[2] Select the channel you want to update and press the Star (*) button on your Roku remote.

[3] You will see a pop-up window with Move Channel or My rating options. From there, choose the Check for Updates option.

How to fix Roku TV apps not working- 7 troubleshooting methods

If there is any update available, it will be automatically downloaded and will install on your Roku TV. After that, you can check if this method fixes the issue.

Reinstalling the Apps to fix Roku TV Apps Not Working

The apps might not be working because the installation process was not done properly. Sometimes when you are downloading the apps because of unstable internet the app must not have been downloaded properly or may also result in a bug. The best thing for this scenario is to reinstall the App.

[1] Press the Home button on the Roku remote.

[2] Now, select the app which is not working from the app grid.

Reinstalling the apps to fix Roku TV apps not working

[3] Once you have done that, click on Asterisk (*) on your Roku remote to get options. Furthermore, select the Remove Channel option.

By doing this you have removed the app which is not working. The next step is to add the app back.

[1] On your home screen, select Streaming Channels from the left pane.

[2] The next step is to click on the Search Channels option.

[3] Once you have done that, search the app you have removed.

Reinstalling the apps to fix Roku TV apps not working

[4] Choose the app you have searched for in the search result.

[5] Now, from the app description page, select the Add Channel button.

Once the channel is added, you can launch it to see whether it is working or not.

Updating the Roku Device

Maybe you are using the outdated version of your Roku device. If that’s the case, update your Roku device to the latest version.

[1] On the Roku home screen on the left, you will see a list of options in that, select Settings.

[2] Now, you will see a new list of menus. From there, select System.

Updating the Roku device

[3] Next, select the System Update option and click on Check now.

[4] From the popup window, select Update Now or later.

Updating the Roku device

The update will start. You will just have to wait for a few minutes as the Downloading and installation of the update happens. Once that is done, your Roku device will restart automatically. Now, you can check if the apps you have installed on your Roku device-connected TV are working or not.

Power Cycle to Fix Roku TV Apps Not Working

The power cycle is nothing but restarting your device’s setup. Doing this may fix the Roku TV apps not working issue.

[1] Turn off your Roku TV and your router. Now, once you do that remove all power cords too.

Power cycle to fix Roku TV apps not working

[2] In the next step, wait for 5-10 minutes. Once the time is up, plug back in the cords for both.

Power cycle to fix Roku TV apps not working

Now turn on your Roku TV and your router and check whether the issue is resolved.

Resetting Network Connection

Resetting the network is the next best thing to do to fix the internet, and that may even be the cause of Roku TV apps not working issue. Also, you may need to boost the internet speed on Roku.

[1] On your home screen, select the Settings option. A new set of lists will appear. From there, select the System option.

Resetting Network connection

[2] In the system section, select Advanced system settings > Network connection reset.

Resetting Network connection

[3] Next up, you will see an option to Reset Connection. Click on that option.

When you do this the connection will be reset, and your Wi-Fi or Ethernet will be deleted too. You will have to reconnect your connection.

Checking with the App Developer

You can try checking the website of the App developer. Sometimes the App developer stops supporting the app so checking the Supported device for that app might help you. If you don’t find anything on the website try checking the social media handles, Support pages, or try contacting the Developer directly.

Factory Reset to Fix Roku TV Apps Not Working

In one of the last methods, we are going to help you Factory reset Roku. This will help all and any corrupt files affecting the app on your Roku TV.

[1] On your Roku home screen page, select Settings on the left pane. Now, choose the System option from the Settings.

Factory Reset to fix Roku TV apps not working

[2] Choose the Advanced System Settings. You will get another list of options; select the Factory Reset.

Factory Reset to fix Roku TV apps not working

[3] Enter the 4-digit Roku PIN, which will be seen now on the screen, and press OK. Now, select the Start Factory Reset option.

NOTE: You may need to reset your Roku PIN if you forgot it.

With that, the factory reset will begin, and soon the process will be over once the system has restarted.

Contact Roku Support

If all these methods fail, you can seek help from Roku itself. And you just have to make sure you have all the necessary detail about your Roku TV, like a Model number and Roku OS version. Now go to the Roku Support website and submit a query.


1. Can I fix the Roku TV apps not working issue?

Yes, you can easily fix the Roku TV apps not working issue.

2. How to fix if the Hisense or TCL Roku TV apps are not working?

You need to follow the basic troubleshooting methods to fix the issue.