While you use your Roku device, you may come across a lot of errors. And one of the persistent errors that occur on your Roku device is the HDCP Error Code 020. And the abbreviation of HDCP Error is High Bandwidth Digital Content Protection which in turn is implemented in Roku and other accessories to prevent the content from streaming services like Hulu, Sling TV, etc., from being recorded by third-party software. So, if you face any such kind of error, the following guide will be useful for you in fixing the same issue.

How to Fix the HDCP Error

If the HDCP Error 020 occurs on your Roku TV screen, you cannot play your favorite content using streaming services. And the issues may only arise if the HDMI cable is not properly connected. So, to fix the HDCP error, you can follow the steps below.

1. Turn off your Roku-connected TV and plug out the HDMI cable from both your Roku device and your TV.

2. Wait for a few minutes, then plug the HDMI cable on both ends of your Roku device and TV.

3. Power on your TV and find for yourself if the fix has worked for you or not.

Alternatively, insert the HDMI cable on the other HDMI port. Also, check if the HDMI cable you’re using is defective or not. If your HDMI cable is defective, buy a new HDMI cable and connect it to your Roku device and your TV.

Mostly the HDCP error will be resolved by following the steps above. And if you still couldn’t resolve the HDCP error.

Related: How to fix the HBO Max not working on Roku issue

Other Possible Methods to Fix the Error Code 020 on Roku

The following are the other possible methods that you can try to fix the Error code 020 on Roku.

1. Disable Display Refresh Rate

Sometimes the Roku error code 020 means that your Roku device is not compatible with your TV. However, you can eliminate this issue by disabling the Display Refresh Rate from Roku Settings.

1. From the Home screen, select Settings.

2. Then, choose the System option.

3. From the System section, choose Advanced System Settings.

4. Now, select the Advanced display settings.

5. Finally, choose the Auto-adjust display refresh rate and click on the Disabled option.

Disable display refresh rate to fix the Roku error code 020 issue

2. Restart Roku

You may also consider the Error code 020 on Roku as a temporary glitch. And the same issue can be fixed by restarting your Roku device.

1. On your Roku remote, press the Home button.

2. Then, from the home screen, select Settings.

3. Now, choose the System option.

4. Next, select the System Restart option to restart your Roku TV.

Restart your Roku TV

Related: How to Fix Roku Won’t Connect To Internet Issue

3. Change the Display Type

Even the Error Code 020 may occur because of the improper configuration of the Display Type. So, follow the steps below to change your Roku TVs display type.

1. Open the Settings on your Roku TV and select the Display type option.

2. Next, select the Auto Detect option.

Select Auto Detect

Finally, you can check if the Error code 020 still persists on your Roku. If the issue still persists on your Roku device after following all of these possible fixes, you need to reset your Roku device.

Frequently Asked Questions

1. What is Roku Error Code?

Roku Error Code is a type of unique code that is assigned to different types of errors on your streaming device.

2. Can I fix the Roku Error Code 020?

Yes, you can fix the Roku Error Code 020.