How annoying would it be when the Roku stops working fine suddenly. When you open the apps on your Roku device, the Roku error code 32 note would pop-up. This can be due to an internet issue or if they are running on an outdated OS. However, these issues are temporary and can be rectified using basic troubleshooting methods.
Reasons that Cause Roku Error Code 32
The following are the reasons why the Roku error code 32 occurred,
- Internet issues
- Bugs on your Roku
Solution 1: Check your Internet Connection
The primary cause of this issue can be due to unstable internet connection. So, ensuring a good internet connection would help Roku devices perform desired tasks.
1. Turn on the Roku device, and tap the Home button on your Roku Remote.
2. On the Home page, go to the Settings tab.
3. Now, click on the Network option, and navigate to the About tab from the available option.
4. Now, you can find the WiFi signal strength and internet speed.
5. Check if the internet is stable, or reach out to the internet service provider to get this issue fixed from their end.
Solution 2: Restart the WiFi Router
In most cases, the issues can be due to internal or temporary glitches. So, as we experience Roku error code 32, the next step would be to try restarting the WiFi router.
1. First, unplug the WiFi router from the power socket.
2. Keep the device unplugged for 5-10 minutes, and make sure all the wires are disconnected.
3. Now, plug all the disconnected wires back into the router, try turning them on, and see if the issue is fixed.
Solution 3: Exit the App and Re-open it
Internal errors caused by the Apps running on the Roku device can be a reason for this issue. So, simply closing the app and reopening it can be a solution for certain instances. First, check if the Roku device is working fine and the issue is fixed.
Solution 4: Uninstall and Re-install the Channel
If none of the above methods help, try uninstalling the channels on your Roku device and re-installing them. This can eliminate errors,
1. From the home screen, press the Right button on your remote.
2. Select the channel you wish to uninstall from the device.
3. Now, press the Asterisk (*) button on your remote.
4. Click the Remove channel option from the menu.
5. Once again, confirm your selection if you see a prompt on your screen.
After this process gets over, reinstall the channel from the Roku channel store.
Home Screen > Streaming Channels > Search Channels > Select Channel > Add Channel
Now, try using the Roku device and check if it’s working fine.
Solution 5: Restart Roku
Always restarting the Roku device can help us fix any unusual errors, including error code 32,
1. Press the Home button on your Roku remote, and navigate to the Home screen.
2. Move to the Settings tab and select the System option from the menu.
3. Tap on the System restart option, and click on the Restart option.
4. This will turn off your Roku and turns it on automatically.
5. Now, you can check whether the issue has been fixed.
Solution 6: Factory Reset Roku
The last hope would be to perform a factory reset on your Roku device. By doing so, the device will be back to the default company settings. Moreover, all the errors interrupting the Roku device from functioning normally would also be fixed.
1. Move to the Settings option from the Home page.
2. Then, move to the System option from the list menu.
3. Click on the Advance system settings option.
4. Select the Factory Reset option.
5. Now, enter the Code on the screen and click ok to proceed.
6. Finally, the Factory reset process will begin.
Once the process completes, check if the device is working fine. Then, install all the apps you need on your Roku device and start streaming.
Solution 7: Contact Roku Customer Support
After trying all the methods above, if you find that the error is still prolonged, you can contact Roku customer support. They will guide you to fix all the issues on your device.