Xfinity Stream offers us a variety of functions. It was founded by Comcast. Xfinity Stream is available on streaming devices like Roku, Apple TV, and Firestick. The app offers live broadcast channels, linear cable channels, and other functions. If Xfinity Stream is not working on Roku using the following methods to solve the problem.

Features of Xfinity Stream

  • Watch 250+ channels of live TV
  • You can schedule DVR recordings from any device
  • You can access thousands of TV shows and movies
  • Download your recordings and movies to watch offline
  • Watch DVR recordings from anywhere

How to Rectify Xfinity Stream Not Working on Roku?

(1) Sign in and Sign out Xfinity Stream

If your Xfinity Stream is not working, you can try to sign out of the account and sign in again. Below are the steps to sign out and sign in:

(1) Go to the Xfinity Stream app on your Roku.

(2) Navigate to Settings and select the Account Tab.

(3) Choose the Sign out option.

(4) Wait for a few seconds and then select Sign in.

(5) Enter your Xfinity account details and select the Log in button.

After successfully logging in, check whether Xfinity Stream is working or not.

(2) Restart Roku

You can choose to restart your device if Xfinity Stream is not working. Use the following steps to restart Roku:

(1) Press the Home button on your Roku remote.

(2) Choose Settings and select System.

(3) Choose System restart and select Restart.

Select System restart and choose Restart to solve Xfinity Stream not working on Roku

After restarting your Roku device, check whether Xfinity Stream is working or not.

(3) Update Roku

It may be because that your software is not up to date that Xfinity Stream is not working. You can update your Roku device by using the following steps:

(1) Press the Home button on your Roku remote.

(2) Choose Settings and select System.

Select Settings

(3) Select System Update and choose Check Now.

If the system is not up to date, it will get updated and check whether it is working.

(4) Check Internet Speed

Having a slow internet speed may cause your Xfinity Stream app to buffer a lot, be slow at loading, and sometimes it may cause your app to freeze. So check your internet speed and connection that you get from your internet provider.

(5) Power Cycle Roku

It may be because of some power issues that your Xfinity Stream App on Roku is not working. Use the following steps to solve these issues:

(1) Turn Off your Roku device using your remote.

(2) Unplug the Power Cable from the outlet.

(3) Wait for 5 minutes and plug the cable back in.

(6) Uninstall and Reinstall

You can try to uninstall and reinstall the Xfinity Stream app to check whether it is working or not. You take the following steps to uninstall the app:

(1) Press Home on your Roku remote.

(2) Select the Xfinity Stream app and press the Star button(*) on your remote.

Press the * button to solve Xfinity Stream not working on Roku

(3) Choose Remove channel option from the list that appears and press OK on the remote.

The channel has been removed and reinstall it using the following steps:

(1) Press Home on your Roku remote.

(2) Select Streaming Channels and choose Search Channel.

Select Streaming channels

(3) Enter Xfinity Stream using the virtual keyboard on the search bar and choose the Xfinity Stream app.

Enter Xfinity Stream

(4) Select Add channel and Choose OK to confirm.

After adding the channel, sign in with your Xfinity Stream account details and check whether it is working it or not.

Related: How to Fix Spotify not Working On Roku?

These are the methods in which you can solve Xfinity Stream not working on Roku. After trying out all the above methods and yet the app is still not working, then go to Roku Support and Xfinity Stream Support.