BritBox is a popular subscription-based streaming service that streams popular British cable TV channels like iTV. So, if you want to watch all the popular British cable TV channels, BritBox is the best choice. But many Roku users have some issues streaming on the BritBox app, as they have shared in the Roku Community. Some of the issues the users have shared on the Roku community are BritBox app not working, not loading, freezing, buffering issues, and more.

Why is BritBox Not Working on Roku

There is no exact reason why the BritBox app is not working on Roku. The not working reason may be because of the issues with your Roku or the issues with the BritBox app. So, don’t worry if the BritBox app is not working, as you can easily fix the issues by following the basic troubleshooting methods.

How to Fix BritBox Not working on Roku

The following are the 6 methods you can try to fix the BritBox not working issue on Roku.

  • Check the internet connection
  • Restart Roku
  • Update BritBox
  • Clear Cache on Roku
  • Uninstall and Reinstall the BritBox app
  • Power Cycle Roku

Check the Internet Connection

If any issues take place while using Britbox first, you have to check the stability of your internet connection. Maybe sometimes the internet connection can cause streaming issues on the BritBox app. To fix the internet connectivity issues, unplug the power cord from your Router and wait for a few minutes. Then, connect your Router to a power supply and turn it on. Now, check if your internet connection is stable.

Check Internet Connection - BritBox not working on Roku

Restart Roku

Sometimes, there may be bugs on your Roku device causing streaming issues on all the apps. So, try restarting your Roku to fix the issues on the BritBox.

1. Select Settings from the Roku home screen.

Select Settings

2. Then, choose the System option from the Settings.

select system

3. Scroll down and select the System restart option.

Choose system restart option

4. Select the Restart option from the menu.

Select the restart option - BritBox not working on Roku

After restarting your Roku, check if the BritBox app is working or not.

Update the BritBox App

You might not have updated the BritBox app for a very long time and that might have caused the app not to work. So, update the BritBox app to the latest version and

1. Press the Home button on your Roku remote.

2. Then, hit the Right Arrow button.

3. Select the Britbox app from the channel’s list.

4. Now, press the Asterisk (*) button on the remote.

5. A pop-up menu will appear on the screen. From there, select the Check for Updates option.

6. If any update is found, the Britbox app will be updated. After that, you can launch the BritBox app to check if the fix has worked for you or not.

Note: Even if your Roku firmware is outdated, the BritBox app will not work properly. So, update Roku to the latest firmware to the latest firmware and check if the issues are fixed or not.

Clear Cache on Roku

The BritBox app will also not work if there are loads of cache build-up. If there is a lot of cache data, you will also experience some problems with the Roku device as well. If its the case, you will have streaming issues on the BritBox app well as be uncomfortable navigating through your Roku TV Settings. So, clear cache on Roku to fix these issues.

Uninstall and Reinstall the BritBox App

Reinstalling the app can also fix the problem you face. First uninstall the Britbox app from your device and wait for a few minutes. Then, go to the Channel Store to install BritBox on Roku. After that, launch the BritBox app and check the working status.

Power Cycle Roku

Unplug your Roku device from your TV or disconnect the power cord from your Roku TV. Then, wait for 5-10 minutes and the cable to the respective power source. Then, turn on your device to complete the power cycling process. Now, launch the BritBox app and check if the issues are fixed or not.


1. How to fix if “BritBox not available in your country error” on Roku?

You need to connect to a VPN on Roku to fix the issue.

2. Can you fix the BritBox login failed issue?

You need to input the correct subscription credentials if you experience the BritBox login failed issue.