If the channels aren’t responding or the device performance is slow, you need to clear the cache on Roku TV. You can easily clear the cache on your Roku device by pressing certain buttons on the remote. Additionally, you can clear the app cache by uninstalling and reinstalling the app.
Clearing the cache on Roku improves the device and app’s performance. Moreover, it will resolve minor bugs, free up storage, and clear the app issues like freezing, loading, and crashing.
This article clearly guides you to delete the cache on your Roku device with step-by-step instructions.
You can also refer to the below article to clear the cache on all Roku OS-powered TVs, such as TCL Roku TV, Sharp Roku TV, Hisense Roku TV, etc.
Why You Should Clear Cache on Roku TV
You should clear the cache on your Roku device if you experience any of the following problems.
- Insufficient storage
- Device is slow
- Contents loading for a long time
- playback issues
- App crashes or freezes often
- Buffering issues
We faced these issues on our Roku TV and Roku Streaming Stick a few days back. Clearing the cache on Roku helps us to easily sort out these problems.
How to Clear Cache on Roku Device
1. Turn On your Roku device and press the Home button on your remote.
2. Next, make sure that the Home option is selected on your Roku’s interface before moving further.
3. Now, press the following buttons on your Roku remote in order.
- Press the Home button 5 times.
- Next, press the Up button once.
- Press the Rewind button 2 times.
- Press Fast Forward 2 times.
4. Wait for 15 to 30 seconds. The Roku device will automatically restart and remove the cache & junk files.
How to Clear App Cache on Roku TV
On some occasions, the streaming apps like Netflix, Hulu, etc., may not work on Roku due to excessive app cache files. To get rid of this problem, you need to clear the app cache on Roku.
Like Firestick, Roku doesn’t have the option to clear the app cache or data. The only possible way to clear the app cache on Roku TV is to uninstall the app on Roku. After deleting the app, reinstall it from the Roku Channel Store.
1. Get to the Roku home screen by pressing the Home button on your remote.
2. Next, choose the Right button on your remote.
3. Now, your channel grid will open up. From there, select the app tile you want to clear the cache.
4. After selecting the channel, press the Asterisk (*) button on your remote.
5. From the popup menu, select the Remove Channel option.
6. Once again, select the Remove option to confirm the process. Now, the channel gets deleted on your Roku device.
7. After uninstalling the app, visit the Roku Channel Store and add the app to your Roku device again.
Alternative Ways to Clear Cache on Roku
You can also clear the device cache and app cache at the same time by rebooting or resetting your Roku device.
Rebooting Roku is one of the effective ways to fix the app’s not working issue, and it also deletes the cache files. To restart your Roku TV, refer to the steps below.
1. From the Roku home screen, select Settings.
2. Tap the System option.
3. Now, Choose System Restart from the System section.
4. Click the Restart option.
5. Confirm your selection if required.
6. Now, your Roku will turn Off by itself and turn On automatically.
7. Finally, the cache stored on your Roku device will be cleared.
Hard Reset Roku
If you want to delete all the data, including the cache on Roku, at the same time, then factory resetting the Roku is the best way to do it. If the Roku is not working properly, you might find difficulty in clearing the app or device cache.
In this case, you can factory reset your Roku to clear all the data on the Roku device/TV. Make sure that you have a backup for your favorites before resetting the device.
To reset your Roku TV, refer to the below one-step guide.
Navigate to Roku Settings → Tap System → Select Advanced System Settings → Choose Factory Reset → Type Passcode → Click OK → Tap Start factory reset.
If you have a Roku TV of brands such as TCL, Sharp, Hisense, Onn, or Toshiba, you can find the Reset button at the back. Long press the Reset button on the TV for about 10 seconds to reset your TV. Once the TV gets reset, set up Roku from scratch and use it again without any issues.
Tip: If the problem persists even after clearing the cache, then you need to seek a professional’s help. Visit the Roku Customer Support page and report your issue. Based on the issue, the Roku service has a varied range of support options.