Spotify is the one-stop destination to listen to all of your favorite music. Also, the Spotify app is available on Roku. But at times, you may have come across a situation where you can’t play songs on Spotify. In such a scenario, it will be frustrating. This type of issue is faced by most Roku users, and the reason for the issue is still unknown. So, we have come up with some of the working troubleshooting methods to fix if the Spotify app is not working on Roku.

Why is Spotify Not Working on Roku TV

There must be some technical glitch on the Spotify app’s end or the Roku device’s end, and that’s why the Spotify app is not working. And some of the Common issues with the Spotify app are:

  • Spotify is not opening on Roku TV
  • Spotify is not loading on Roku TV
  • Spotify is responding slow
  • Some premium features do not work

These are some of the common issues with Spotify. Also, it is the same reason why the Spotify app is not working on Hisense or TCL Roku TV.

How to Fix Spotify Not Working On Roku Issue

There are 12 ways to fix Spotify not working issue on Roku. They are:

Solution 1: Check your Internet Connection

First of all, you need a stable internet connection to play music on the Spotify app. In case you have poor internet connectivity on Roku, Spotify will respond slowly, and it will take a long time to load the music. So, check your internet connection on Roku with the steps mentioned below:

1. From the Roku home screen, select the Settings option.

2. Next, scroll down and select the Network option.

3. Choose the About option. From there, you can check the status of your internet connection.

Check internet speed

Note: In case your internet connection is weak, follow Solution 2 to fix the issue. Otherwise, go to Solution 3.

Solution 2: Restart your Router

If you face any issues with your internet speed, you need to fix the issue immediately. Otherwise, you can’t play the songs on the Spotify app properly. So, follow the troubleshooting steps below to fix the issue:

1. Unplug the Router connected to the power supply.

Restart Router

2. Then, leave the router for a few minutes.

3. After that, connect your router to a power supply and connect your Roku wifi.

Then, check if you have any streaming issues with the Spotify app.

Note: If the issues with the Spotify app are not yet fixed, check Solution 3.

Solution 3: Restart the Spotify App

First of all, try restarting the Spotify app if it is not working. You can simply do this by pressing the Back button on your Roku TV remote. Then, you can go to the Roku TV home screen to launch the Spotify app. After that, you can find out if the fix is working or not.

Note: If you still can’t find the fix, you can move on to solution 4.

Solution 4: Update Spotify App

Your Spotify app may be outdated, and that’s why it is not working. So, follow the steps below to update the Spotify app and fix the issues with it.

1. Press the Home Button on your Roku remote.

2. Next, press the Right Arrow button on your Roku TV remote and select the Spotify app from the channels list.

3. Press the Asterisk button (*) on your Roku remote. A popup menu will appear on the screen.

4. Select Check for Updates.

5. If an update is found, the Spotify app will be updated.

Note: After the update, find out if the fix has worked for you or not. If the issue is not yet fixed, check Solution 5.

Solution 5: Update your Roku Device

Your Roku device may be outdated, and that’s why the Spotify app is not working. In that case, follow the steps below to update Roku and fix the issues with the Spotify app:

1. Press the Home button on your Roku device.

2. Select Settings from the home screen.

3. Then, select System.

4. Under the System section, choose System Update.

Select System Update to fix the Spotify not working error.

5. Now, select Update Now to update your Roku device.

Note: You might have found the fix by now. If it’s not the case, you can follow Solution 6.

Solution 6: Remove Spotify and Add it again

There can be some bugs in the Spotify app, so delete the app on Roku and reinstall it to fix the issue.

1. Press the Home button on your Roku device.

2. Select the Spotify application.

3. Press the Asterisk button on your Roku remote.

4. Select the Remove Channel option. This removes the Spotify app on your Roku.

After that, follow the steps below to add the Spotify channel once again.

1. Go to the Roku home screen and select the Steaming Channels option.

2. Locate and select the Search Channels option.

Select Search Channels.

3. Search for Spotify and choose the same app from the search result.

4. Select Add Channel to add Spotify to your Roku TV.

Note: Once the Spotify app is added, activate the app and log in to your account. If you can’t still play the songs on Spotify, check out Solution 7.

One of the many reasons that we can think of is that your subscription validity may have expired. And you may not have noticed that. So, double-check your Spotify premium account and try again. Anyhow you can renew the Spotify music subscription anytime you want.

Note: If you somehow end up with the Spotify app not being fixed, you can check out the 6th method.

Solution 8: Restart Roku

Restarting Roku is another working method that you can follow to remove the errors or bugs on your Roku device. And below are the steps that you can use to restart your Roku device.

1. Select Settings from the Roku home screen.

Select Settings

2. Now, choose the System option.

Select System

3. From the System section, click on System Restart.

Select System Restart

4. Select the Restart option.

Restart Roku to fix the Issues on Spotify with Roku

Again select the Restart option from the prompt to restart your Roku device. After that, your Roku device will turn off and again turn on automatically.

Note: If you still can’t find the fix, there might be some hardware issue. So, you can try solution 9 to fix the issues on the Spotify app.

Solution 9: Factory Reset Roku

On the one end, Factory Resettings your Roku device, has a high probability of fixing the issues on Spotify. But on the other end, all the files stored on your streaming device will be removed. However, this process will remove the errors on your Roku device.

1. Turn on your Roku TV and press the Home button on your Roku TV remote.

2. Then, scroll down and select Settings from the home page.

3. Now, choose the System option.

Select System

4. From the System section, select the Advanced System Settings option.

Select Advanced System Settings

5. Now, select the Factory Reset option.

Select Factory Reset

6. Enter your Roku PIN if required and select the OK button.

Select the OK button

7. Finally, select the Start factory reset button from the prompt to reset your Roku device.

Factory Reset to fix the Spotify not working on Roku issues.

Note: If factory resetting Roku doesn’t help the cause, follow solution 10 and fix the Spotify app’s issue with a soft reset.

Solution 10: Power Cycle Roku

Power Cycling Roku is one of the easiest troubleshooting methods that you can try to fix the issues on the Spotify app. And you can simply power cycle your Roku by:

1. Unplug the Roku device connected to your TV.

2. Then, wait for 5 to 10 minutes.

3. After that, you connect the Roku device to the HDMI port of your TV and turn it on.

That’s all, guys. You have successfully power-cycled your Roku device. You can now check if you have fixed the issues on the Spotify app.

Note: If the soft reset doesn’t help you fix the issue, you can jump to Solution 11.

Solution 11: Clear Cache on Roku

Some cache build-up on your Roku device might have caused the Spotify app to act weird. The cache is similar to where you can find it normally on all smart devices. However, you can clear the cache on your Roku device easily. And the issues with both your Roku device and the Spotify app will be resolved automatically.

Note: As a last resort, you can check solution 12 to fix the Spotify not working issues on Roku.

Solution 12: Contact Roku Support

If your Spotify app is still not working after following all the fixes mentioned above, you can try Contacting the Roku support team to fix the issues on the Spotify app.

So, if you come across the same situation as we have discussed in this section, you can follow the methods above to rectify the Spotify not working on the Roku issue. Don’t get worried or get frustrated. Just follow the steps above and listen to Spotify music instantly.